Terms and Conditions
Terms and Conditions for BuyHeadstoneOnline.com
Last updated: November 26, 2025
BuyHeadstoneOnline.com (“we,” “our,” or “us”) is owned and operated by Diamond Engraved.
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.
1. Use of the Website
You agree to use the site only for lawful purposes and in a manner that does not infringe the rights of others.
We reserve the right to modify or discontinue any part of the site at any time without notice.
2. Products and Pricing
All products are described as accurately as possible, including sizes, materials, and prices.
Prices are subject to change without notice. We are not responsible for typographical errors.
Custom engravings are based on the information you provide; we are not liable for errors in customer-submitted details.
3. Orders and Payments
Orders are processed upon successful payment via Stripe.
All sales are final for custom products. No refunds or cancellations once engraving begins.
We may collect information on incomplete transactions for follow-up purposes to assist with order completion.
4. Shipping and Delivery
Shipping is handled by third-party carriers (e.g., FedEx, UPS). Delivery times are estimates and not guaranteed.
Shipping costs are calculated at checkout and may vary based on location and product size.
We are not responsible for delays, loss, or damage during transit.
5. Returns and Refunds
Due to the custom nature of our products, we do not accept returns and do not issue refunds.
If the stone arrives damaged, we will make and ship replacement for free.
6. Intellectual Property
All content on the site, including images and text, is our property and protected by copyright laws.
You may not reproduce or distribute content without permission.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from use of the site or products.
Our total liability shall not exceed the purchase price of the product.
8. Governing Law
These terms are governed by the laws of the United States, without regard to conflict of law principles.
9. Changes to Terms
We may update these terms at any time. Continued use of the site constitutes acceptance of changes.
10. Contact Us
For questions about these terms, contact:
BuyHeadstoneOnline.com
Email: support@DiamondEngraved.com
Phone: +1-914-460-5100