Terms and Conditions

Terms and Conditions for BuyHeadstoneOnline.com

Last updated: November 26, 2025

BuyHeadstoneOnline.com (“we,” “our,” or “us”) is owned and operated by Diamond Engraved.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

1. Use of the Website

You agree to use the site only for lawful purposes and in a manner that does not infringe the rights of others.

We reserve the right to modify or discontinue any part of the site at any time without notice.

2. Products and Pricing

All products are described as accurately as possible, including sizes, materials, and prices.

Prices are subject to change without notice. We are not responsible for typographical errors.

Custom engravings are based on the information you provide; we are not liable for errors in customer-submitted details.

3. Orders and Payments

Orders are processed upon successful payment via Stripe.

All sales are final for custom products. No refunds or cancellations once engraving begins.

We may collect information on incomplete transactions for follow-up purposes to assist with order completion.

4. Shipping and Delivery

Shipping is handled by third-party carriers (e.g., FedEx, UPS). Delivery times are estimates and not guaranteed.

Shipping costs are calculated at checkout and may vary based on location and product size.

We are not responsible for delays, loss, or damage during transit.

5. Returns and Refunds

Due to the custom nature of our products, we do not accept returns and do not issue refunds.

If the stone arrives damaged, we will make and ship replacement for free.

6. Intellectual Property

All content on the site, including images and text, is our property and protected by copyright laws.

You may not reproduce or distribute content without permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from use of the site or products.

Our total liability shall not exceed the purchase price of the product.

8. Governing Law

These terms are governed by the laws of the United States, without regard to conflict of law principles.

9. Changes to Terms

We may update these terms at any time. Continued use of the site constitutes acceptance of changes.

10. Contact Us

For questions about these terms, contact:

BuyHeadstoneOnline.com

Email: support@DiamondEngraved.com

Phone: +1-914-460-5100